Shift Manager (Full-Time & Part-Time)

Baltimore, MD

Shift Manager/Leader

At Chick-fil-A, the Shift Manager role is more than just a job, it's an opportunity for career advancement. In addition to working directly for an independent Owner/Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. The Shift Manager has the responsibility for directing the daily operations of a fast-paced quick service restaurant and ensuring compliance with company standards in all areas of operations.  This includes: production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability, ensuring the highest quality products and services are delivered to our customers and other duties as required. The person applying for this position must have excellent communication skills and a servant's heart. Previous management experience is a must. You must be a minimum age of 18+ years old for this job. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.

Working at Chick-fil-A 

A job at Chick-fil-A is more than just a job; it's a stepping-stone to a successful future in the world of business.

Flexible Hours and Free Employee Meals

You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Must be able to close at least 3 nights a week. Enjoy a meal on us every day you work!

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends or just enjoy a day to yourself!

Work Directly With A Chick-fil-A Owner/Operator

The Owner/Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay, Bonuses, and Scholarship Opportunities

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. Tuition reimbursement available for qualified team members. Parking discounts during working hours.  

  • Hourly Range: $12.25 - $14.50

Health, Dental, Vision Benefits

  • Available after 90-day probationary period


  • Available based on productivity, sales growth, customer scores and other factors. 

It's a Great Place to Work

At Chick-fil-A, our Owner/Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.